Privacy Policy
Protecting your personal data is a priority for HADDLEY & COOPER .
In connection with the use of our website https://haddley-cooper.fr , we collect and process certain information about you.
This privacy policy aims to inform you clearly and transparently about how we collect, use, store and protect your personal data, in accordance with applicable legislation, including Regulation (EU) 2016/679 known as the GDPR .
1. Data collected
When you browse our site, make a purchase, create an account or contact us, we may collect the following data:
- Name, surname
- Mailing address
- E-mail address
- Phone number
- Payment information (secured via our service providers)
- Order history and preferences
- Technical data (IP address, browser type, device used)
- Any other data that you choose to voluntarily provide to us
This information is necessary for:
- Manage and deliver your orders
- Contact you if needed
- Secure transactions
- Improve your user experience
- Sending you personalized offers (if you have consented)
2. Use of telephone numbers
We may collect your phone number when you create an account, place an order, or when you consent to receive communications.
This number is used for:
- To inform you about the status of your order or delivery
- Contact us if you have a problem or need customer service.
- Sending you, with your consent, marketing SMS notifications or abandoned cart reminders
Your phone number is never sold or shared with unaffiliated third parties.
The technical service providers who manage it (SMS platforms, hosting providers, carriers) are subject to a strict obligation of confidentiality .
3. Cookies and shopping cart tracking
The HADDLEY & COOPER website uses cookies and similar technologies to improve the user experience and facilitate your browsing.
Notably :
"The Haddley & Cooper website uses cookies to keep track of the items you put in your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS or email."
These cookies also allow:
- To analyze site traffic and performance
- To improve the relevance of the offers proposed
- To personalize your experience according to your preferences
You can disable or manage cookies at any time from your browser settings.
4. Data sharing
Your information is neither sold nor rented to third parties.
They can only be transmitted to our technical and logistical service providers (carriers, hosting providers, payment providers, marketing tools), in compliance with confidentiality and only for the intended purposes.
"The above excludes the sender's data and consent; this information will not be shared with third parties."
5. Geolocation
If certain features of our site use geolocation (for example to indicate the nearest collection point), you will be informed and can accept or refuse this collection.
This location data is used solely to improve your experience (e.g., to facilitate delivery) and is never retained beyond the active session .
6. Shelf life
The data is kept for a period strictly necessary for the purposes for which it was collected, in accordance with applicable legal and regulatory obligations.
7. Data Security
We make every effort to guarantee the security and confidentiality of your personal data through appropriate technical and organizational measures : encryption, restricted access, server monitoring, regular audits, etc.
8. Your rights
In accordance with the GDPR, you have the following rights:
- Access to your data
- Correction or deletion
- Objection to or limitation of processing
- Data portability
You can exercise these rights at any time by writing to us at:
📩 sav@haddley-cooper.com
You will receive a response within a maximum of one month.
9. Evolution of policy
This privacy policy may be updated at any time to reflect legislative or technical developments.
We invite you to consult it regularly at https://haddley-cooper.fr .
10. Contact CNIL
For any questions or complaints relating to your personal data, you can also contact the CNIL (National Commission for Information Technology and Freedoms) via www.cnil.fr.
